Organisation Boundaries and Complaints

Organisation Boundaries and Complaints

Whilst D.O.G Local has made every effort to ensure that its members comply with the law, we cannot guarantee that their work will never give rise to a complaint. However, should this be the case, any difficulties should be dealt with fairly and without undue delay.

If you buy goods or services from any of the members currently listed on our website, we hope that your experience will be positive and we encourage you to leave feedback to let us know your views. You can do this online on our contact us web page.

Complaints

It is a requirement of the Organisation that consumer rights are observed. If you have a complaint regarding the goods or services you are buying, please let the business concerned know as soon as possible so that a mutually agreeable solution may be found.

If you do not receive a response or remain unhappy please contact us via our contact us page. D.O.G Local will provide you a point of contact in order to take your complaint further, should this arise.